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Privacy Policy

DISCLAIMER

 

This website is dedicated to the dissemination of the project on comprehensive solutions of healthcare improvement based on the Registry of Stroke Care Quality (the “RES-Q Plus project”) The RES-Q Plus project is funded by the European Commission’s Horizon research and innovation programme under Grant Agreement No. 101057603.

The content of this website is purely informational, we do not accept responsibility for mistakes and unintended inaccuracies. However, the content of this website reflects the opinion of its authors and does not in any way represent the opinions of the European Union and/or HADEA. The European Commission or the granting authority is not responsible for any use that may be made of the information the website contains.

PRIVACY POLICY

 

This privacy policy applies to the processing of personal data collected via this website.

This website is dedicated to the dissemination of the RES-Q Plus Action which aims to build on the success of RES-Q (Registry of Stroke Care Quality) – currently, used by many EU countries and 74 other countries worldwide – to improve stroke care quality by collecting and analysing hospital discharge reports. Therefore, the safety and confidentiality of the personal data we process are a key concern for the members of the RES-Q Plus consortium. More information of the RES-Q Plus consortium members can be found here.

1. WHEN ARE YOUR PERSONAL DATA COLLECTED AND USED?

We collect and use your personal data whenever you:
o    Use our website or social media or communicate with us via e-mail, phone, or any other digital communication channel;
o    use this web page via cookies. Further details on this are provided in our cookie policy available here.

​2. WHAT IF THIS PRIVACY POLICY DOES NOT ANSWER ALL OF YOUR QUESTIONS?

The data protection laws require that we provide you with information on the processing of your personal data. Should you have further questions regarding the processing of your personal data, do not hesitate to contact support@resqplus.eu.

3. WHO IS "WE"?

Whenever you see a reference to “we” in this privacy policy, it actually refers to Health Management Institute z. ú., who manages this website within the RES-Q Plus Consortium:

Health Management Institute, z. ú.

Contact name: Veronika Svobodová

Tel: +420734395740

Address: Božetěchova 62, 612 00 Brno, Czech Republic

Registration number: 11850612

Health Management Institute is responsible for processing your personal data in this website as explained in this privacy policy and acts in capacity of data controller.

 

4. WHAT PERSONAL DATA DO WE PROCESS, WHY AND ON WHAT LEGAL BASE?

We process your personal data for the following purposes:

 1. When you use our website, social media or communicate with us via phone, e-mail or other digital communication channel, we will collect and use your personal data to:

  (i) Enable the communication between you and the members of the RES-Q Plus Consortium, for which we rely   on our legitimate interest to be able to respond to requests, questions or remarks or to contact you proactively       for inquiries of whatever kind (e. g. when you respond to a blog, use our contact form or contact us via social media,   phone, e-mail);

  (ii) Improve the website’s and social media pages’ content and the overall experience, for which we rely on our   own   legitimate interest to offer our visitors an interesting online space;

  (iii) Detect and prevent malware, illegal content and behaviour and other types of misuse, for which we rely on our 

 legitimate interest to keep our online presence safe;

 

  2. For all of the personal data we have collected in the aforementioned circumstances, we wish to make it clear that we will also process your personal data to comply with legal obligations or to comply, insofar we are legally allowed, with any reasonable request from competent law enforcement agents or representatives, judicial authorities, governmental agencies or bodies, including competent data protection authorities.

To achieve the above-mentioned purposes, we process the following personal data:

  (i) the basic identity information you provide us with, such as name, e-mail address, postal address, telephone number, the company you work for, your function;

  (ii) the content of your communication and the technical details of the communication itself (with whom you correspond at our end, date and time, etc.); 

  (iii) technical information associated with the device you use, such as your IP address, browser type, geographical location and operating system;

  (iv) information concerning your browsing behaviour, such as how long you visit, what links you click on, what pages you visit and how many times you visit a page.

  (v) any other personal data you choose to provide to us.

 

5. WITH WHOM DO WE SHARE YOUR PERSONAL DATA?

In principle we will not share your personal data with anyone but the members of the RES-Q Plus Consortium, as well as our suppliers who help us process your personal data. Anyone who has access to your personal data will always be bound by strict legal or contractual obligations to keep your personal data safe and confidential. This means that only the following recipients will receive your personal data:

  • you;

  • RES-Q Plus Consortium members;

  • our suppliers when necessary;

  • governmental or judicial authorities insofar we are required to send them your personal data (e. g. police or law enforcement).

We may share your personal data with RES-Q Plus Consortium Partners situated outside of the European Economic Area (the European Economic Area consists of the EU, Liechtenstein, Norway and Iceland). If a transfer would take place, we will take adequate safeguards to protect your personal when transferred, (e. g. by putting in place standard contractual clauses as drafted by the European Commission).

6. HOW LONG DO WE KEEP YOUR PERSONAL DATA?

Your personal data are only processed for as long as needed to achieve the purposes which are described above or, when we asked for your consent, up until such time when you withdraw your consent.

All personal data we collect through our interactions with you via the website, social media, phone, e-mail and other digital communication channels we keep for as long as required to communicate with you, but also to keep an historical archive of our communications. This allows us to revert back to earlier communications if you return to us with new questions, request, remarks or other input.

7. WHAT DO WE DO TO KEEP YOUR PERSONAL DATA SAFE?

As explained earlier, as a member of a consortium promoting collection, storage and analysis of hospital discharge reports the security and confidentiality of all data we process is very int to us. Hence, we have taken steps to ensure that all personal data processed are kept safe. These steps include processing only the personal data required for achieving the purposes we have communicated to you. We have also taken technical and organizational measures to secure our infrastructure, systems, applications, premises and processes.

8. WHICH RIGHTS DO YOU HAVE WITH REGARD TO YOUR PERSONAL DATA?

When we collect and use your personal data, you enjoy a number of rights which you can exercise in the manner described below. Please be aware that whenever you wish to exercise a right, we will ask you for a proof of identity. We do this to avoid a data breach, e. g. because an unauthorized person pretends to be you and exercises a right in your name.

1 Right to be informed: You have the right to be informed about the collection and use of your personal information, including the purpose for which we are processing this information, the period that we will retain it and with whom we will share it.

2 Right of access: You have the right to ask from us to confirm whether we are processing personal information concerning you. Where that is the case, you can access your personal information that we are processing and relevant supplementary information.

3 Right to rectification: You have the right to request from us modifications to your personal information in case you believe that it is incorrect, incomplete or outdated.

4 Right to erasure (“right to be forgotten”): You have the right to ask us to erase your personal information that we are processing, if these personal data are no longer needed for the purposes for which we collected them in the first place, if our collection of them was illegitimate or if you have successfully exercised your right to withdraw your consent or your right to object to the processing of your personal data. When one of these circumstances applies, we will immediately delete your personal data unless the law, regulatory obligations or administrative or judicial orders prohibit us to delete your personal data.

5 Right to restrict processing: You have the right to request from us to restrict the processing of your personal information:

  • during the time we are assessing your request for correction of your personal data;

  • we no longer need your personal data, but you require them for the establishment, exercise or defence of a legal claim.

  • when such processing was unlawful, but you prefer restriction to erasure;

  • during the time we are assessing your objection to the processing of your personal data.

6 Right to data portability: You have the right to ask for your personal information to be provided back to you or transferred to a third party.

7 Right to object: You have the right to object to us processing your personal information at any time for reasons related to your particular situation.

8 Right not to be subject to a decision based solely on automated processing (including profiling), which produces legal effects concerning you or similarly significantly affects you.

9 If we asked for your consent to collect and use your personal data, e. g. to send you newsletters, blogs or any other similar method of dissemination, you have the right to withdraw that earlier given consent.

If you wish to exercise any of these rights, we ask that you send us an e-mail. You can reach us at support@resqplus.eu.  Be assured that we will not interpret an e-mail from you requesting to exercise a right as your consent with any processing of your personal data beyond what is required for handling your request. A request should clearly state and specify which right you wish to exercise. Always indicate the context in which we have obtained your personal data so that we may handle your request swiftly and diligently. Your request should also be dated and signed and accompanied by a digitally scanned copy of your valid identity card proving your identity. We will promptly inform you of having received this request. If the request proves valid, we will notify you as soon as reasonably possible and at the latest thirty (30) days after having received the request. If you have any complaint regarding the processing of your personal data by IHIS, you may always contact us via the e-mail address mentioned in the first paragraph of this clause. If you remain unsatisfied with our response, you may file a complaint with the competent data protection authority. The list of the European data protection authorities is available on the website of European Data Protection Board (https://edpb.europa.eu/about-edpb/board/members_en ). The competent authority in the United Kingdom is the Information Commissioner’s Office (https://ico.org.uk/ ).

Third-Party Websites

Our website may contain links to or the ability for you to access third-party websites. We are not responsible for the privacy practices employed by those third parties, nor are we responsible for the information or content their websites contain. This Privacy Policy applies solely to information collected by us.  We encourage you to read the privacy policies of any third parties before proceeding to use their websites.

The privacy policy of the RES-Q platform can be found here.

Children

We do not knowingly collect, use, or disclose information from children under the age of 16. If we learn that we have collected the personal information of a child under 16 we will take steps to delete the information as soon as possible. Please immediately contact us if you become aware that a child under 16 has provided us with personal information.

We reserve the right to update or change our Privacy Policy at any time. With that in mind, you should periodically check this Privacy Policy.

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